|
|
Confidential Strategic Business Audits - Hotels
Fessel International's Hotel Strategic Audit is a methodical approach to business analysis and planning. Our hotel Strategic Audit Program will focus on all operating departments within a Hotel operation. Within two weeks, during which the owner/manager will have to be involved less than 15 hours, the Fessel International professionals will:
- Thoroughly review your hotel operations based on on-site evaluations
- Analyze all financial information against industry norms, noting trends and areas of
opportunity
- Provide a detailed review of your programs and procedures in the areas of:
| Marketing & Positioning |
Merchandising |
| Front Desk Operations |
Guest Rooms |
| Reservations |
Phone Systems |
| Housekeeping |
Laundry |
| Recreation |
Guest Relations |
| Food and Beverage |
Controls |
| M.I.S. Management Systems |
Administration |
| Purchasing |
Training & Development |
| Maintenance |
Fire, Health & Safety |
This analysis will be followed by a strategy session with yourself and those members of your staff that you designate. This session is best when a minimum of four client participants are involved. It will be a dynamic, thought-provoking workshop that will result in your strategic goals for the year.
Your goals will be formalized into a workplan detailing responsibilities, timetables and the financial objectives of each goal.
When Fessel International has completed its work, you will have:
- A list of prime opportunities within your operation
- Solid objectives for business improvement, growth and cost control
- A plan for achievement of your new goals, including the responsible parties for each
In other words, you will have a plan for higher standards of excellence and greater profits.
|
|
